Southwest Airlines Reservations & Flight Changes — Sales Support
This number connects to Southwest Airlines’s sales and reservations team. Use it for booking new flights, changing existing reservations, and voluntary cancellations that involve rebooking or flight credits. It is not a general customer service line.
855-494-9792
Department: Sales & Reservations (United States)
What You Can Do Through This Number
Book a New Southwest Airlines Flight
Reserve a new flight. Have your travel dates, route, and payment details ready.
Change an Existing Southwest Airlines Reservation
Modify dates, times, or route on a current reservation. Fare rules and change fees may apply.
Cancel and Rebook Using Flight Credits
Voluntarily cancel a booking and apply the value toward a new reservation or future travel credit, where the airline’s policy allows.
Fare Adjustments, Upgrades, and Add-Ons
Request fare changes, upgrades, or add-ons (e.g., bags, seats) that are handled by sales and reservations.
What This Number Is Not For
This number is not intended for:
- Baggage issues, lost or damaged bags, or baggage claims
- Disability or special assistance services
- Complaints or post-travel concerns
- Non-booking-related customer support
For those matters, use the airline’s main website or the department listed for that purpose.
When to Call
Call when you are ready to book a new flight, change an existing reservation, or cancel and rebook or apply credits. This line is for transaction-ready requests only.